SHIPPING AND DELIVERY

For shipping questions, please feel free to contact our Customer Service department from 10am - 4:50pm Tuesday through Saturday, or 9am - 1pm on weekends.

Shipping Transit Times:

Standard: 4-10 Business Days
2nd Day Air: 2 Business Days (Order by 4:50pm , T-S)
Next Day Air: Next Business Day (Order by 4:50pm , T-S)

Business days are Tuesday through Saturday and exclude weekends and Holidays. Orders must be placed before 4:50pm EST Standard Time T-S to ship the same business day. Next Business Day packages if ordered after 4:50Pm EST T-S will not ship until the next business day. Sincinnati Brand typically does not ship orders on non-business days.

Just because shipping is simple doesn't mean it should take a long time. Sincinnati Brand understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

ORDER STATUS & TRACKING

Order Confirmation

When you place an order, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.

Single Order with Multiple Shipments

Please note, if your order has multiple items, they may be shipped from multiple locations and arrive in different packages on different dates. There is no extra charge for split shipments.

Tracking Your Order

To track your order, click the Track My Order link at the top of your Shipping Confirmation email. Enter the tracking number and your e-mail address in the area provided.

SHIPPING OPTIONS

Delivery Service Price

Standard: 4-10 Business Days (Order by 4:50Pm EST, T-S) $5.99

2nd Day Air: 2 Business Days (Order by 4:50Pm EST, T-S) $14.99

Next Day Air: Next Business Day (Order by 4:50Pm EST, T-S) $26.99

*Shipping times are based on orders placed before 4:50Pm EST Monday through Friday. heavy or bulky items are not eligible for flat rate shipping. Some items require additional freight charges, which is noted on the product. Items requiring additional shipping charges are not eligible for free shipping offers, and will ship ground only.

Check the item description for details. Please contact Customer Service if you have a question regarding your order.

Delivery Service options for contiguous US only. Basic Shipping only, please allow 4-10 weeks.

CANCELING ORDERS

Our order fulfillment and shipping systems are designed to get orders on their way to our customers as quickly and efficiently as possible. Once an order has shipped, we are unable to change or cancel it.